Last updated: 09-12-2025
At Zalwan Ltd, we aim to make your payment experience simple, secure, and transparent. This Payment Policy outlines the payment methods we accept and how payments are processed.
Accepted Payment Methods
We currently accept the following payment methods:
- Credit and Debit Cards (Visa, Mastercard, and other major card providers)
- Other secure payment options displayed at checkout (where available)
- All available payment methods will be clearly shown at the checkout stage before you complete your purchase.
- Bank Transfer is available on request, but credit/debit cards and digital wallets are presented as standard options at checkout.
Payment Processing
- All payments are processed securely through trusted third-party payment gateways.
- We do not store or have access to your full payment card details.
- Payments are encrypted and handled in accordance with industry security standards to protect your information.
When Payment Is Taken
- Payment is taken in full at the time the order is placed.
- Orders will not be processed or dispatched until payment has been successfully completed.
Pricing & Currency
- All prices are displayed in GBP (£) unless otherwise stated.
- Prices shown on product pages include applicable taxes unless clearly specified.
- Any additional charges, such as shipping costs, will be clearly displayed before you confirm your order.
Failed or Declined Payments
- If a payment is declined or fails, your order will not be completed.
- Please check with your card provider or payment service if you experience issues, or try an alternative payment method.
Refunds
- Refunds are processed back to the original payment method used at checkout.
- Refund times may vary depending on your payment provider but typically appear within 5–10 business days after approval.
- For full details, please refer to our Return & Refund Policy.
Fraud Prevention
- We reserve the right to cancel or place orders on hold if suspicious or fraudulent activity is detected.
- Additional verification may be required before dispatching certain orders.
Contact Information
If you have any questions about payments or experience any issues during checkout, please contact us:
Business Hours: Monday–Friday, 9:00 am – 4:00 pm
Contact Email: sales@zalwanltd.co.uk
Telephone: +447421501765
Registered Address: 70 Sandringham Road, Doncaster, DN2 5HZ, United Kingdom