Last updated: 09-12-2025
By placing an order on Zalwanltd.co.uk, you agree to the billing, payment, and checkout terms outlined below. These terms are designed to ensure clarity, compliance with UK law, and transparency for our customers.
1. Accuracy of Billing Information
When completing a purchase, you must provide complete and accurate details, including:
- Full name
- Billing and shipping address
- Valid email address and telephone number
- Accurate payment credentials
We are not responsible for delays or failed deliveries caused by incomplete, incorrect, or invalid details.
We reserve the right to:
- Place orders on hold pending verification of details
- Cancel or refuse any transaction that appears fraudulent or misleading
2. Payment Methods Accepted
We accept the following secure payment options:
Card Payments via Stripe
- Visa
- Mastercard
- Maestro
- American Express
- Discover
- UnionPay
- Digital Wallets via Stripe
- Apple Pay
- Google Pay
- Bank Transfer (manual option)
Available on request — contact us at [email protected] before selecting this option.
Orders will be processed once funds have cleared.
All transactions are processed in GBP (£). Prices include VAT where applicable.
3. Payment Processing & Confirmation
- Payments are processed securely at the time of checkout.
- You will receive an order confirmation email once payment is successful.
- Your order will then enter our fulfilment process in line with our Shipping Policy.
If payment fails or is flagged as suspicious:
- We may contact you by email or phone for clarification.
- We reserve the right to cancel or suspend the order until the issue is resolved.
4. Security & Data Protection
- All transactions are protected by SSL encryption.
- Card details are never stored on our servers.
- Payments are handled by Stripe, a PCI DSS–compliant provider.
- All personal data is processed in line with our Privacy Policy and the requirements of the UK GDPR and Data Protection Act 2018.
5. Cancellations & Refunds
- Orders may be cancelled before dispatch by contacting us immediately.
- If your order has already been dispatched, please refer to our Return & Refund Policy.
- Refunds (where applicable) will be issued to your original payment method in line with our refund timelines.
6. Changes to Payment Terms
We may update this Payment Policy from time to time. Updates will be published on this page and apply to all future orders.
7. Contact Information
If you have questions or concerns regarding billing or payments, please contact us:
Business Hours: Monday–Friday, 9:00 am – 4:00 pm
Contact Email: [email protected]
Telephone: 07421501765
Registered Address: 70 Sandringham Road, Doncaster, DN2 5HZ, United Kingdom